Volunteer FAQs
Frequently Asked Questions
How do we join a group? Is there a waiting list?
An orientation for child and adult care provider and paperwork are required and indicate to us that you are ready. Our Family Services Coordinators work with you to place you in a group that fits your needs and your schedule and matches where we have openings. Although we often have a waitlist, we do our best to minimize delays in accessing support as well as providing resources while families are waiting.
How long after a death should we wait to call Dougy Center?
A family can call and start the process for participation as soon as they are ready. We believe each person and family grieves differently, and the family is the best judge of when they are ready to participate in a support group.
Does Dougy Center charge for peer grief support groups?
No. In lieu of a fee, we offer the opportunity for families to make a tax-deductible, voluntary monthly pledge. No family has ever been charged a fee and no family is ever denied services due to lack of funds. Dougy Center does not receive any insurance reimbursement. We rely on tax-deductible contributions to cover costs.
When do the groups meet, and can I choose my volunteer schedule or location?
With more than 90 groups (and growing) across three locations, there are many scheduling options available, allowing you to choose a meeting time that works best for you.
Groups meet on weekday afternoons and evenings (Monday–Thursday) and on Saturday mornings and afternoons. Groups meet every other week. Volunteers are matched with one group at a day, time, and location that fits their schedule, and they stay with that same group for the full year.